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FAQ

FoodToGo Delivery Service is a delivery service that connects local restaurants to people. When you place an order with G Express, the restaurants receive it and assign a rider to pick up your order from the restaurant to bring it to you.

FoodToGo Delivery Service customer service is available everyday from 10am to 10pm.

Please note that each restaurant has their own operating hours which you can see in our App. If a particular restaurant is not available for delivery, you’ll see that it’s listed as Closed.

FoodToGo Delivery Servicepresents a variety of food based on what’s available around you. Discover new restaurants as we will continue to provide more choices as we expand.

FoodToGo Delivery Service is currently only available in Company city supported

G Express aims to deliver order within 30-45 minutes from the moment your order has been placed, however order times may vary according to various factors such as traffic, peak hours, weather conditions, size of your order.

FoodToGo Delivery Service is continuously expanding our service area. Depending on the order amount, exact location, and how much notice we are given, we may be able to assist you. Any deliveries outside of our service area will be handled on a case-by-case basis.

No, of course it's totally optional how you want to do it. Of course, our drivers are very happy and grateful for the drink they get, but that is nothing they take for granted.

Contact us within one hour of delivery, so we may contact the restaurant about the shortage. Any credits will be based upon the restaurant's decision. Our drivers do not open up containers to verify your food. We rely on the restaurant who is packaging your order to pack it correctly. If the restaurant decides to offer a credit, then we apply a credit to your account to be used on your next order.